The Resident Portal will allow:
- “My Rent is in the Mail” – Sound familiar? It’s a fact that the USPS system is busy, so rent checks that may be in the mail may arrive after rent is due. Then, you have the burden of rushing to deposit it, hoping it clears. Instead, the tenant portal allows tenants an easy, effective method to pay rent online by either checking/savings account or credit card payments. No more waiting, no more stress. It’s simple.
- Tenant Portals give tenants one, centralized location to go to for communications with staff from any web browser or smart device. Tenants and staff are each notified via email when new comments are added to a communication stream. You can publish key documents to share to the Tenant Portal, too—they’ll stay secure and accessible.
- Tenants can submit a service request, and can upload a photo or short video. This is helpful when there are multiple rooms in a home, so that a service technician can locate the specific issue more quickly and easily. Tenants can also track the communication between your team, anytime, anywhere.
- Receive automated alerts when monthly rent is due, a service is scheduled or for special announcements.